About Us

Get to Know Bittersweet

Owner, Sandra Stern-Krebs, created Bittersweet Pet Resorts nearly 30 years ago in 1996 in Niles, Michigan. Our Niles property, Bittersweet Farms, originated our unique name and the vision of Bittersweet Pet Resorts bloomed from there. Sandra is a licensed Veterinary Technician, a Certified Pet Groomer and has a degree in Animal Science. Her passion and love for pet care gave her the vision to create a place where pets feel right at home, while away from home!

Bittersweet Pet Resorts has now grown into a multi-facility, family-owned and operated business, that offers premier pet lodging, doggy daycare, basic obedience training and professional pet grooming. We have two locations in Niles, Michigan and near Kalamazoo, Michigan. We have designed our pet care facilities with one mission: to provide the best pet care services in our local areas. Every pet enjoys the individualized care and love you’d expect from their home-away-from-home!

Why Choose Bittersweet Pet Resorts?

      • Award-winning care & amenities
      • Highly recommended by local leading veterinarians
      • Family owned and operated for nearly 30 years
      • 24/7 state of the art security systems and fire safety
      • Employees certified in Canine Red Cross First Aid
      • Outdoor play areas equiped with fun play equipment
      • Luxury lodging suites aat our Niles location
      • Professional Pet Boarding Certified Staff
      • Pack Pro Dog Training Certified Staff in our Daycare and Training Programs
      • Winner of the 2023 Community Votes in South Bend for Boarding, Grooming, and Training